CEM Africa 2026 · CX Friction Snapshot
2-minute directional snapshot

Where is your CX stack losing time, context or ownership?

Answer a few quick questions to surface the strongest signs of handoff friction, context switching, duplicated data and technology adoption gaps.

Complete the snapshot to enter the CEM Africa LEGO prize draw.

Your directional CX snapshot

Your pattern

Where to look first

Strongest signal
Also watch

This is a self-reported directional snapshot, not an audit, benchmark or estimate of financial loss.

Save my snapshot + enter the draw

Add your details to save this result with your CEM Africa submission and enter the SmartenUp LEGO prize draw.

LEGO prize draw subject to the final CEM Africa competition rules. Add the approved privacy-notice and competition-rules links here before launch.

CEM Africa 2026 · CX Friction Snapshot
Submission confirmed

You’re in.

Your CX snapshot has been captured and your LEGO prize-draw entry is confirmed.

Your pattern

Want to unpack the result? Speak to the SmartenUp team at the stand.